Families come to Hillendale's Oakland office at different moments. Some of the most common:
If your situation isn't on this list, it's still worth a call. Most of what we do is tailored to a specific family.
Our Oakland office is at 4341 Piedmont Avenue, Suite 4, near the Rockridge border. It's been our East Bay home since [YEAR], and the team based here serves clients across Alameda County and into the Berkeley hills.
[NAME] is our care coordinator. [Bio: years in home care, credentials (CDCS, CHHA, RN if applicable), where they grew up or what drew them to this work. 2–3 sentences.] When families call our Oakland office, [Name] is usually the first person they speak with.
We currently have [NUMBER] active caregivers working out of this office. Every caregiver goes through [SPECIFIC HOURS] of training before their first shift, including dementia care fundamentals, transfer and mobility safety, and infection control. Caregivers are W-2 employees — not contractors — which matters for continuity, background checks, and insurance.
When you call, [Name] or another coordinator will do an in-home assessment (video works fine for a remote family member). From there, we match based on care needs, schedule, personality, language, and any specific requests — experience with Parkinson's, Mandarin-speaking, comfortable with pets, willing to drive. We'd rather take an extra day to get the match right than rush a placement.
Most of our Oakland clients come to us through one of three channels: a hospital discharge planner, a geriatrician or primary care office, or a fiduciary or care manager who knows our team.
We also work closely with home health agencies (skilled nursing, PT, OT). Home health and home care are different things — home health is medical and Medicare-covered, home care is non-medical and private-pay. We often run alongside a home health agency during a recovery period and continue after home health discharges.
Local resources we refer families to:
Care that adapts as needs change. The first caregiver match is a starting point, not a final answer. How care gets delivered, how you stay informed, and how the plan evolves all depend on your family's situation.
Oakland homes vary a lot — a single-level bungalow in Rockridge has different logistics than a three-story Victorian in the hills. We'll talk through what actually fits. Hourly starts at a 4-hour minimum shift. Live-in (24-hour continuous with caregiver sleeping on site) and 24/7 (rotating caregivers, awake) are both options.
Every shift, caregivers log what happened — meals, medications, mood, any concerns. You get access to these notes. [NAME] is your direct contact for anything that needs a conversation. One of our Oakland testimonials below is from a family member managing care from 1,800 miles away — that's a familiar scenario for us, not an edge case.
Care plans aren't static. As conditions progress, hours adjust, the caregiver team expands, or we transition from companion care to personal care. We revisit the plan on a regular cadence and any time something changes.
The in-home assessment. Free, no obligation, usually about an hour. We walk through the home, talk with your parent, and understand the daily routine. If you're out of state, we'll loop you in by video — most of our Oakland clients have at least one adult child living somewhere else.
How fast we can start. For non-urgent starts, typically within 3–5 days. For hospital discharges or urgent situations, same-day or next-day is common. We'll tell you honestly if we can't meet your timeline.
Our Oakland office is the home base for:
[one sentence on something genuinely local: older homes, proximity to Alta Bates, academic families]
[one sentence]
[one sentence]
[one sentence, relevant to hill-home logistics]
[one sentence]
[link to pages]
Articles and resources from the Hillendale team on home care, aging in place, and navigating care decisions in the Bay Area.
Families often consider elderly home care when a loved one needs support with mobility, daily routines, safety, or maintaining independence at home.
Regular physical activity helps seniors maintain strength, balance, and mobility, which are essential for preventing falls and maintaining independence.
Caregivers can support daily walks, encourage exercise routines, assist with mobility, and help seniors safely participate in activities that keep them engaged.
Walking, stretching, balance exercises, chair exercises, and light strength training are all effective ways for seniors to stay active.
Yes. Many families arrange temporary home care after hospital stays to assist with mobility, medication reminders, and daily routines.
Yes. Home care for Parkinson’s patients reduces stress, prevents burnout, and provides reliable support for families.
The best home care for Parkinson’s patients is care that adapts to changing symptoms, supports mobility and safety, and helps maintain consistent routines. In-home caregivers provide nonmedical assistance with daily activities, medication reminders, and companionship while allowing individuals to remain at home.
